POSTAGE & PACKAGING

• We cannot be held responsible for your parcel being delayed owing to a postal interruption/bad weather/strike or any other fault not caused by ourselves. If we are aware of any interruption to delivery services, we shall inform you via the home page or the news page.
• Items will be posted either by first class delivery, standard parcels (for heavy orders) or recorded delivery (for high value orders). This is subject to our discretion and if required, a different courier may be used.
• Items delivered by recorded delievery will require signing for. This delivery method will help to give you peace of mind knowing your order is being taken care of and arrive with you safely.
• The method of shipping is subject to our discretion and weight, size, location and value. For very heavy orders, a courier may need to be used.
• Postage and packaging charges are fixed at £1.69 to help towards covering costs and materials for orders up to £11.99
• All orders over £12.00 will be delivered FREE OF CHARGE!! Please note the postage charge has increased owing to the ever increasing costs of Royal Mail's Services.
• We aim to dispatch all orders within 2 working days of receiving them if not, sooner. We like to get a MOOOOOVE on and don't want to leave you waiting for your goodies!!! Most orders if ordered during the day will be processed and dispatched that day!!
• Working days are all normal working days between Monday-Friday excluding weekends and UK Bank Holidays.
• All orders are thoroughly checked before dispatching them to you. All items leave us in new, excellent and undamaged condition.
• Responsibility cannot be accepted for items lost or damaged by the postal service. We always obtain proof of postage for every transaction.
• If your order has not arrived, please allow up to 15 working days for your parcel to arrive (Royal Mail ask this, not us) this is to allow the parcel to be returned to us the sender. If you have still not received the parcel then use the link below to fill out and send to The Post Office in order to help track your parcel. We will do everything we can to help trace your order but sadly cannot be responsible for any order lost (or damaged) by a third party and not ourselves.

Link:  http://www.royalmail.com/portal/rm/jump3?catId=400144&mediaId=15500181

CANCELLING YOUR ORDER-

• In the event that you wish to cancel your order, The Consumer Protection Regulations 2000 provide that you have a statutory right to cancel your order and receive a refund up to and including the 7th day after receipt.
• If you wish to cancel your order, please return the items to us, complete in their original packaging, postage of these items will be at your own cost. You are responsible and should take care for the safe and undamaged return of the items. Items that have been opened and that are not in their original condition will not be refunded.
• Before returning any item to Funky Farm Scrapbook Barn please contact us at info@funkyfarmscrapbookbarn.co.uk  to obtain a returns code and to inform us of your intention to return any item.
• If you wish to return any item that is not faulty, please return the items to our address above and ensure that they are in their original packaging. Please take care to ensure the items are not damaged in any way. Items must be in their original condition, unused and free from damage caused through use/attmepted use. If the item is not returned in its original unopened/unused condition, a refund will not be issued.
• Once notified that you wish to cancel your contract/order, we will refund you/re-credit your account within 30 days for the sum paid by yourself. (Excluding postage and packaging if items have been dispatched). Returned items must have been received back by us in order to provide a refund.
• The refund itself will be for the amount of the goods excluding the postage and packaging fee (this is none refundable).

DATA PROTECTION & PRIVACY POLICY

• We (Funky Farm Scrapbook Barn) will take all reasonable precautions in order to keep deyails about yourself, your order and your payment secure and unless we (FFSB) are found to be negligent, we will not be liable for any unauthorised access to any information supplied by you.
• You can be assured that at all times your details are kept safely (by all reasonable steps) and are used only by ourselves for processing your order. We will not use any information in any way other than for the purposes of processing your order. We can assure you that your informarion is kept in accordance with the Data Protection Act 1998 and in no other way. The only information of yours passed on is that of your name and delivery address that you supply us in order for us to send us your order.
• Ordering items from Funky Farm Scrapbook Barn signifies your agreement to the above terms and conditions.
• Funky Farm Scrapbook Barn cannot be held responsible for any loss or damage caused to yourself or property.
• Funky Farm Scrapbook Barn reserves the right to change/alter/revise any of these terms and conditions without notice.